RYT Action Tip: Cynde Canepa’s Keep In Touch Like Friends



Here’s a sneak peek at one of the articles in our new Community Created Book in the RYT Series due to be published early March. You can find out more about the book and how you can join us as a co-author, at the bottom of the article.



Join us as Cynde Canepa shares her action tip:

Keep In Touch Like Friends

The amount of commitment you put into your business and clients will determine the amount of customer appeal. Myself, I work to establish and have long-term commitments with all my clients, a few dating back from the beginning of my business in 1997. I get to know and go-the-extra-mile for each client as if I only work for that client. I strive to have my clients feel like they can get a hold of me at any time and that they know where I am and what I am doing.

My clients are my friends. I keep in touch throughout the year:

First, in January I send out a personalized letter and if a tax client, a tax organizer.

In May, I send out a post-tax season survey; and a special on a mid-year financial review.

At the end of August I send out a special to all my clients for a “Before it’s Too Late” tax planning review.

In October, I recognize my VIP clients as my Boss and send them a Bosses Day card.

Then in December I send a Holiday card and coupon. All this allows me to keep in touch throughout the year with all my Very Important clients!

Cynde Canepa has provided Administrative & Financial Assistance to guide businesses to financial safety since 1997. She specializes in Business / QuickBooks Consulting & Trainings. She is Enrolled to Practice before the IRS and licensed to perform Business & Estate/Trust Tax Preparation and Planning.



We’d love you to join our community and be a featured co-author in our community created books in the RYT series. This book is designed to give brilliant value to the reader (with actionable tips they can use to help them build lasting relationships with their customers).
It is also designed to help you establish yourself as a leader in your field as a published author both in hard copy (sold through Amazon), Kindle and PDF. You get to be part of something big, designed to help you grow your list and market your brand, with very little time needed on your part and at an incredibly no-brainer low price.
You can get all the details over here:

Leave A Response

* Denotes Required Field